We all know, or should know, that documentation is important. The question is how does one go about documenting I.T. infrastructure? There are so many different methods and so many different things to document that just getting started can be a daunting task. Several years ago I worked for a company that insisted, in no uncertain terms, that full documentation exists. They had a Word document that they used, which I recently learned was at least in part based on […]
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